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Help & Support

Help Centre

Find answers to common questions about your DigiDoe account, payments, compliance, and platform features. Our Help Centre covers everything from account setup to transaction management.

Account & Onboarding

How to open an account, required documents, biometric setup, and getting started with DigiDoe.

Payments & Transfers

Domestic and international transfers, transaction limits, supported currencies, and proof of payment.

FX & Treasury

Currency conversion, live rates, FX netting, and multi-entity treasury management.

Security & Approvals

Multi-level authorisation, payment approvals, biometric authentication, and account security settings.

Contact Support

For account changes or issues not covered here, contact support@digidoe.com or speak with your dedicated account manager.