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Safeguarding

As an FCA-authorised Electronic Money Institution (FRN 901043), DigiDoe is required to safeguard all customer funds in accordance with the Electronic Money Regulations 2017.

This means your funds are held separately from DigiDoe's own operating funds. They are placed in designated safeguarding accounts with authorised credit institutions, ensuring they are protected in the unlikely event of DigiDoe's insolvency.

Safeguarding is a fundamental regulatory requirement and a core part of how we operate. It ensures that your money is always available for redemption at par value.

Segregated Funds

Customer funds held separately from DigiDoe's operational accounts at all times.

Authorised Institutions

Safeguarded in designated accounts with FCA-approved credit institutions.

Regulatory Compliance

Full compliance with the Electronic Money Regulations 2017 safeguarding provisions.

Par Value Redemption

Your funds are always available for redemption at their full face value.

Please note: electronic money held with DigiDoe is not covered by the Financial Services Compensation Scheme (FSCS). However, your funds are safeguarded in accordance with FCA regulations.